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Answer questions

  • Saving QR Codes Manually (Android)
    You can do this in two different ways: take a screenshot of the QR code or save the image containing the QR code from the menu. To take a screenshot try pressing the power button together with the start button. If this combination doesn't work or your device doesn't have a home button, press the power button together with the volume down at the same time. If you want to save the QR code as an image, select the Download Image item from the open menu. In this way, the image with the QR code is saved directly on the device.
  • Saving QR Codes Manually (iPhone)
    If you want to save the QR code manually, you can take a screenshot or save the image containing the code directly. Follow the steps below to take a screenshot. For iPhones with Face ID, you need to press the side power button and volume up button at the same time; For iPhones with a home button, you'll need to press the home button and volume up button at the same time instead. If you want to save the QR code image to the gallery, hold down the button and select the Save image item.
  • Do I have direct access to Bioflix after registering?
    Yes, we will send you a temporary QR code that you can use to enter the Bioflix location immediately after registration. You will receive your individual QR code for all further purchases.
  • How does payment work in Bioflix?
    With EC card, credit card or with TWINT. Only cashless payments can be made at our self-check-out counter.
  • Are you open to other regional producers and suppliers?
    Yes, you are welcome to contact us. We also like to test new products and see ourselves as a marketing platform for regional and organically produced food.
  • Is video surveillance used in the Bioflix?
    We use video cameras at the Bioflix locations to prevent theft and to increase security. The recordings will be deleted again after the statutory retention period. No video data will be processed.
  • How do I get my QR code to access Bioflix?
    After you register under the menu item Registration, we will send you your personal QR code. Please keep this safe and do not pass it on to anyone.
  • I can no longer find my QR code to access Bioflix, what should I do?"
    If you can no longer find your QR code for access to Bioflix, you are welcome to contact us at info@bioflix.ch< /a> report. We will then send you a new QR code.
  • Can someone else use my QR code to access Bioflix?
    Your personal QR code to access Bioflix is only for you. Please do not pass this on to anyone. People interested in Bioflix can create their own access code in less than 5 minutes using our registration form.
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